Gerry McGovern's regular article is out: Do you make this obvious mistake in web design?
The most common web design mistake is to design for the exception, and to ignore the obvious. That's because designing for the obvious is boring, while designing for the exception is fun.
Raises some interesting issues about breadcrumbs and the fact that 'ordinary' (as opposed to 'super') users don't seem to use them at all.
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