What to include in intranet search results
This briefing is designed to provide a simple checklist that can be used to assess (and then redesign) intranet search results pages.
Step Two review five different intranets and get five different results
This case study presents the findings from five different intranet reviews, with the aim of exposing some of the issues being confronted across different organisations.
These reviews also show that even within seemingly-similar organisations, the intranet issues can be quite different.
This highlights that there is no 'one size fits all' intranet solution, and emphasises the value of conducting meaningful 'needs analysis' activities, such as those outlined in this article.
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